DELIVERY INFORMATION
Processing Time
Orders are made to order and usually take 1–2 working days before dispatch. Some items may be dispatched the same day.
Shipping Services
Orders are shipped using Royal Mail.
Delivery Times
UK Orders:
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Royal Mail 2nd Class – within 4 days
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Royal Mail 1st Class – within 2 days
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Tracked services available
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International Orders:
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Europe: 3–5 working days
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Rest of the world: 5–7 working days
International Orders
For orders shipped outside the UK, customs duties, taxes, or import charges may apply depending on your country. These charges are the responsibility of the buyer.
Delivery Information
We dispatch orders using Royal Mail. According to Royal Mail’s delivery estimates, your order should arrive within their stated delivery timeframes. However, these timeframes are not guaranteed and occasional delays can occur due to factors outside our control (such as weather, postal disruptions, or busy periods). We appreciate your patience and understanding if delivery takes slightly longer than expected.
Incorrect Address Policy
Customers are responsible for entering the correct delivery address. evamarievinyls cannot be held responsible for orders sent to an incorrect address provided at checkout.
Lost Mail
If an order appears lost in transit, we will first open an investigation with Royal Mail before issuing a replacement or refund.
